Responsible Gaming

Our Commitment to Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Avalon Optics, we believe that online pokies and casino gaming should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.

Please remember: the house always has an edge, and you should only ever gamble money you can afford to lose.

Age Verification & Legal Requirements

By accessing this website and participating in online pokies, you confirm that you are:

  • At least 18 years of age (or the legal gambling age in your jurisdiction)
  • Legally permitted to gamble in Australia
  • Not accessing this site from a location where online gambling is prohibited

We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

Do you recognize any of these signs in yourself or someone you know? If so, seek help immediately.

  • ☐ Chasing losses by gambling with more money to recover what you've lost
  • ☐ Spending more time and money on gambling than intended
  • ☐ Hiding gambling activity or lying about how much you gamble
  • ☐ Neglecting family, work, or personal responsibilities due to gambling
  • ☐ Borrowing money to fund gambling or pay gambling debts
  • ☐ Feeling anxious, irritable, or restless when not gambling
  • ☐ Unsuccessful attempts to cut back or stop gambling
  • ☐ Using gambling to escape problems, stress, or negative emotions
  • ☐ Risking important relationships or opportunities due to gambling
  • ☐ Needing to gamble with increasing amounts for the same excitement

If you've checked any of these boxes, help is available.

Self-Help Tools & Features

We provide the following responsible gambling tools to help you maintain control:

  • Deposit Limits: Set maximum amounts you can deposit over a daily, weekly, or monthly period
  • Loss Limits: Set a maximum amount you're willing to lose before stopping play
  • Reality Checks: Receive regular reminders during gaming sessions about time elapsed and money spent
  • Self-Exclusion: Temporarily or permanently exclude yourself from your account
  • Session Timeouts: Automatically log out after a set period of inactivity
  • Account Cooling-Off: Take a break from gambling for a specified period

To access these tools or set limits on your account, please contact our support team or visit your account settings.

Get Help: Support Organizations in Australia & Beyond

If you or someone you know is struggling with problem gambling, please reach out to one of these organizations:

🇦🇺 Australia

Gambling Help Online

🇬🇧 United Kingdom

GamCare

GamStop

🇨🇦 Canada

Responsible Gambling Council

🇺🇸 United States

National Council on Problem Gambling (NCPG)

  • Website: www.ncpgambling.org
  • National Problem Gambling Helpline: 1-800-522-4700 (confidential, 24/7)

🇩🇪 Germany

Bundeszentrale für gesundheitliche Aufklärung (BZgA)

  • Telefonberatung: 0800 1 372 374 (free, confidential)
  • Support for problem gambling in German-speaking regions

Need Help? Take Action Today

If gambling is causing problems in your life, remember:

  • ✓ You are not alone — many people struggle with problem gambling
  • ✓ Help is available and confidential
  • ✓ Recovery is possible with support
  • ✓ Contacting a helpline is free and easy

Don't wait. If you need help, reach out to Gambling Help Online at www.gamblinghelponline.org.au or call during business hours for confidential support.